Special Features

Thursday, October 17, 3:45 pm  - 4:45 pm

Modernizing Talent Management at the City of Mississauga

The City of Mississauga recognized the need to modernize talent management processes to make them more consistent, transparent and accessible. As of March 2019, the City has implemented several modules including Recruiting, Onboarding, Performance, Goals, Development and Succession. SAP SuccessFactors has transformed how we hire, learn and grow. Hear our lessons learned from implementing in the public sector.


Darren Headrick, Project Manager, City of Mississauga

Darren has worked in a variety of roles and industries before joining the City of Mississauga in IT in 2008. Currently the Project Manager of SAP Development, Darren supports the city's ECC, Portal, BObj, BW, SF and Concur applications and infrastructure.

Natasha Grmusa, Project Leader, IT – SAP SuccessFactors, City of Mississauga

Natasha Grmusa is a Project Leader, driving the implementation of SAP SuccessFactors at the City of Mississauga. Natasha has been with the City since 2005, with 7 of those years in Human Resources. Her specialty lies in translating business requirements into technical solutions for several talent management functions. Natasha has also been involved in numerous Human Resources projects across the corporation, leveraging her analytical skills to drive informed and strategic business decisions.

Friday, October 18, 8:30 am  - 9:15 am

How Moments that Matter Drive Business Results with SAP SuccessFactors and SAP Qualtrics

Did you know that 2/3 of the workforce is disengaged? And 2 million employees turn over each month because of negative experiences in the workplace? Employees are expecting to be heard. They want to provide feedback and expect to see changes based on their input.

Employee experiences are made up of moments that matter from the first interaction as a candidate until the time they exit or retire. Organizations that deliver a great employee experience drive better business results.

Hear from SAP's Kevin Kress, HCM Solution Principal, on how only SAP SuccessFactors and Qualtrics can help you understand and continually improve every aspect of your employee experience.


Kevin Kress, HCM Solution Principal - COE, SAP

Kevin Kress has been involved in the Human Capital Management industry for over thirty years. His goal has always been to become the Trusted Advisor to the HR Executive, CIO and their respective teams by consulting them on the best path forward to meet their business objectives. Kevin has worked at SAP for the past 18 years. He has had various roles including HCM Account Executive, HR Solution Advisor and Leading the HCM COE. Kevin has three children and lives with his wife Sandy in Charleston, SC.